Ester R.A. Leutenberg and Dr. John J. Liptak
Interpersonal communication is the process of sending and receiving messages with another person. This process sounds and appears to be easy. However, communication involves a very complex set of skills, as complex as those necessary for driving a car or reading a map. The complexity is that messages can be communicated and received in various ways, e.g., by listening, speaking, signing, touching, and making eye contact. People need adequate communication skills to survive and thrive in our challenging society. Effective communication skills are critical in many walks of life, including:
Each section of the book uses self-assessments, communication skills worksheets, activities, journaling, and educational handouts to explore:
Sections begin with a self-assessment that is easy to administer, score, and interpret. Follow-up activities, journaling, communication skills worksheets, and educational handouts—all reproducible—help individuals discover their habitual, ineffective methods of communicating with others and explore new ways to enhance interpersonal communications.
This workbook is also available in PDF eBook format, making it simple to store on your computer or mobile device and to access with a PDF viewer. The PDF format allows you to easily print copies of the activities and worksheets during therapy and counseling sessions.
Need a creative way to start your session? Use the Communication Skills Card Deck. The open-ended questions will break the ice and stimulate conversation. Use them alone or in conjunction with the corresponding page in the book.